This month
How is our community really doing?
81
/ 100
SIU Community Health Score
Thriving
Leader wellbeing has increased, NPS is up, but Auckland attendance is dropping and Hamilton retention needs attention.
Membership Growth
90
Weight 25
Group Health
73
Weight 25
Leader Wellbeing
80
Weight 20
Leader NPS
86
Weight 10
Revenue Growth
84
Weight 10
North Star Avg
76
Weight 10
Membership Health
The heartbeat of SIU — Stripe + DebitSuccess + invoiced + contra
Total members
294
294 active
Net growth
+15
▲ 4%Month on month
New this month
24
9 lost
Revenue (mo.)
$38,420
▲ 6.8%Groups launched
1
This month
Stripe members
162
Auto-billed
DebitSuccess (legacy)
108
Read-only
Invoiced + contra
20
Manual
Auckland pilot
4 of 10 members until they start paying
Auckland members start paying once the group reaches 10.
Membership trend
⭐ North Star
65%
74%
89%
75%
Legacy DebitSuccess members
Read-only — only shrinks as people cancel. New members go to Stripe.
Invoiced members (16)
Annual, billed directly.
Sarah Gillium
Papamoa Pearl
2026-11-21
Becca
Cambridge
2026-10-28
Jenny Williams
Te Puke
2026-10-26
Steffi Clarke
Mount Maunganui
2027-02-07
SentKelli Lockett
Papamoa Beach
2027-05-29
Catherine Main
Pyes Pa
2026-11-27
Andrea Hancock
Whakatane
2027-02-26
Lauren McAuslin
Mount Maunganui
2027-05-21
Bronwyn Pilkinton
Whakatane
2027-04-28
PaidCeléste de Haas
Whakatane
2026-06-03
Erika Watson
Morrinsville
2026-08-13
D M Callaghan
Morrinsville
2026-08-13
Holly Photographer
Cambridge 7am
2026-09-24
Laree Te Kanawa
Papamoa Coast
2027-01-30
Annemarie Caci Clinic
Whakatane
2027-02-03
Shannon
—
—
Contra deals (4)
Value exchanged, no cash.
Lenka
Papamoa East
Gym membership exchange
Paige Williams
Hamilton
Branding (1 year) · from 2025-06-05
Amy Bourke
Papamoa
Contra · from 2025-12-02
Mariana
—
Paused (not cancelled)
Group Health Dashboard
17 groups • scored on attendance, growth, NPS, leader, referrals
| Group | Members | Attendance | Growth | Referrals | NPS | Leader | Score ↓ |
|---|---|---|---|---|---|---|---|
| Papamoa East | 34 | 82% | +8% | 5 | 71 | 9.2/10 | 88 Growing |
| Matamata | 22 | 81% | +12% | 4 | 74 | 9.1/10 | 88 Growing |
| Tauranga Morning | 33 | 80% | +7% | 5 | 70 | 9/10 | 86 Growing |
| Papamoa Coast | 29 | 78% | +6% | 4 | 68 | 8.8/10 | 82 Growing |
| Tauranga Lunch | 28 | 76% | +5% | 3 | 66 | 8.6/10 | 78 Stable |
| Cambridge 9:15am | 24 | 75% | +5% | 3 | 64 | 8.5/10 | 77 Stable |
| Papamoa Pearl | 26 | 74% | +4% | 3 | 64 | 8.4/10 | 76 Stable |
| Papamoa Beach | 18 | 72% | +3% | 2 | 58 | 7.9/10 | 71 Stable |
| Mount Maunganui | 27 | 72% | +3% | 2 | 60 | 8.2/10 | 71 Stable |
| Rotorua | 21 | 70% | +4% | 2 | 58 | 7.9/10 | 71 Stable |
| Cambridge 7am | 18 | 72% | +2% | 2 | 56 | 7.7/10 | 69 Stable |
| Auckland | 4 | 54% | +33% | 1 | 38 | 7/10 | 67 Stable |
| Pyes Pa | 14 | 70% | +2% | 1 | 52 | 7.6/10 | 66 Stable |
| Morrinsville | 12 | 68% | +1% | 1 | 50 | 7.4/10 | 64 Stable |
| Te Puke | 19 | 68% | 0% | 1 | 52 | 7.4/10 | 63 Stable |
| Whakatane | 16 | 66% | -1% | 0 | 50 | 7.2/10 | 59 Declining |
| Hamilton | 26 | 61% | -2% | 1 | 44 | 6.9/10 | 57 Declining |
groups table).Leader Pulse
Quarterly wellbeing — drawn from the leader form responses
Total leaders
17
New recruits
+2
In onboarding
3
From Leader Launchpad
Resigned
1
Retention
94%
Wellbeing (team average)
Leader NPS
71
1:1s done
89%
Training
78%
Individual leader pulse
Sarah M.
Papamoa East
Jess T.
Papamoa Coast
Mel R.
Papamoa Pearl
Anna K.
Matamata
Priya S.
Auckland
Becca L.
Tauranga Lunch
Kate W.
Tauranga Morning
Nicole D.
Mount Maunganui
Hannah B.
Te Puke
Liz C.
Rotorua
Emma P.
Cambridge 9:15am
Tash F.
Cambridge 7am
Sophie H.
Hamilton
Rachel V.
Whakatane
